Business Process Redesign

Process-change is a natural by-product of time, technological improvements and transformation. Agile Express Ltd. provides a highly adept and advanced service of eliciting and documenting both 'as-is' (current) processes and (desired) 'to-be' processes for organisations.

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By mapping out and modelling business and system processes, we are able to gain a clear picture of the exact position that an organisation is in and where risks, opportunities and pain-points for end-users or customers of the process exist, thus allowing us to improve the processes accordingly.

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Agile Express Ltd. is highly experienced in providing Business and System process mapping / modelling services in accordance with best practise to help deal with change effectively. 

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Agile Express Ltd. also helps organisations document customer and user journeys to help aide User Researchers, UI/UX analysts and developers identify areas for improvements and support gap analysis exercises to help identify new requirements for change and improvement.